Hi
“Drive failed in Bay 3. Replace the failed drive.”
Here is my question:
My PR4100 has 4 Bays, Where is the Bay 3? Is it third Bay count from left slot?
Now PR4100 is already power down, could I replace new HD on Bay 3, and power on will be automatically fix this issue?
So far it has 2x1.5TB and 2x2TB, and I think broken HD is 1.5T on Bay 3, could put new 4TB on Bay3?
Is all HD must be same speed? In another word could I mixed with 7200 and 5400RPM devices?
I’ll be appreciated for your help.
cat0w
October 11, 2022, 12:08pm
2
@Fujimaru
Are you using OS3 or OS5? You have posted in the sub-forum for the single bay WDMYCLOUD.
You need to go back to the community and post in the sub-forum for your device under the correct Operaing System OS3 or OS5 and the My Cloud Pro Series .
Have you read the User Manual or any Help that is provided?
Bennor
October 11, 2022, 12:33pm
3
See the following WD Support Knowledge Base article:
My Cloud: Two & Four Bay Internal Drive Replacement https://support-en.wd.com/app/answers/detailweb/a_id/15992
More support, inicluding the user manual, for the PR4100 can be found at the follow WD Support page:
My Cloud PR4100 https://support-en.wd.com/app/products/product-detailweb/p/139
The drive bays may be numbered right on the unit itself.
And there is a specific subforum for the PR4100 where users more familar with that device may be able to assist with your issue(s).
OS5 My Cloud Pro Series http://community.wd.com/c/os5/my-cloud-pro-series/256
If one has the older v2.x firmware installed on their PR Series device then see the following subforum.
OS3 My Cloud Pro Series http://community.wd.com/c/personal-cloud-storage/my-cloud-pro-series/214
Hi,
I appreciate for all your reply. I’m using OS5 My Cloud.
Thanks,
