Drive failed in bay 1,3

I have a message “Drive failed in bay 1,3”. Where can I find someone local who is authorized to repair an EX4?

Hi pecck1,

You should contact WD Technical Support and ask for replacement under warranty period rather than contacting for repair of EX4.

Long time out of warranty, I’ve had this over 3 years.

I have similar issue, I have a “Drive Failded in Bay 4” i swaped the HDD between bays and always bay 4 complians with a stedy red light.

Any solution to revive bay 4