WD Community

How to add iPad to the My cloud using OS5

Hello all
I am trying to re add some devices to a WD my cloud. I have to download of course the new app to these devices.

Some will not work due to they do not support the newer OS5.

Other devices will, I have this issue.
I am already registered with WD and using all devices with OS3, however since update OS5 none work.

So try to log in, why you have to unsure - issues are I cannot login

, I ask for new password. None given as in checked junk bin nothing there.

Also tried to register as a newbie see screen grab please.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.