How do I connect?

Legacy Products My Cloud OS 3
1

I’ve had lots of problems with WD Sync because of a small SSD. I’ve since upgraded to a larger drive and now cannot connect. I continue to get error messages as indicated by the attached images. How do I proceed? I’m willing to reformat my “My Cloud” device and start over.

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2

Hi,

Have you tried resetting the unit and reinstalling the app? If not, please try that.