Helppp. Event 442, Kernel Pnp

WD External Drives WD Portable Drives
1

Please help,

My family pics are in a WD external drive that has event 442 error and also 400 and 410, and I am not able to recover my files.

Thanks in advance.

Event 442, Kernel-PnP
System
- Provider
[ Name] Microsoft-Windows-Kernel-PnP
[ Guid] {9c205a39-1250-487d-abd7-e831c6290539}

		EventID	442
		Version	0
		Level	3
		Task	0
		Opcode	0
		Keywords	0x4000000000000000
	-	TimeCreated
		[ SystemTime] 	2020-09-11T12:01:15.052735800Z
		EventRecordID	965
		Correlation
	-	Execution
		[ ProcessID] 	4
		[ ThreadID] 	7336
		Channel	Microsoft-Windows-Kernel-PnP/Configuration
		Computer	DESKTOP-HAU8FFN
	-	Security
		[ UserID] 	S-1-5-18
  • EventData
    DeviceInstanceId USBSTOR\Disk&Ven_WD&Prod_My_Passport_25E2&Rev_4005\5758383144423733414A5332&0
    LastDeviceInstanceId USBSTOR\Disk&Ven_A-DATA&Prod_USB_Flash_Drive&Rev_0.00\a85041f4fe5103&0
    ClassGuid {4d36e967-e325-11ce-bfc1-08002be10318}
    LocationPath
    MigrationRank 0xf000fc000000f120
    Present false
    Status 0xc0000719
2

I have the same exact problem with my new Passport 4TB. Were you able to get any answers?

3

WD changed the disk with a new one (garanty). No solution for the files.