Need help with my brother's WD My Passport

So apparently, when I took his Passport from his PC, I forgot to safely eject it. Basically, we suspect that the Passport is corrupted.

Ever since i took it out of his PC, my laptop can’t read it but I was able to get the Error code, which was Error Code 43.

I tried looking for guides on how to fix it, but I can’t find the proper Driver update. All I need are the files in his passport. Can anyone help me?

Here are the details I found on the back part of the Passport:


P/N: WDBKXH5000ABL - 01

S/N: ******

Product of Malaysia


Thanks in advance!

Hello, Ayie.

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support