Help with corrupted easystore

#1

I have a easystore drive as my primary backup and it appears that all the files are now corrupted. Two weeks ago this drive was working fine. I’m not really a “computer guy” but am wondering if anyone else has had this problem and most importantly… is there a way to recover any of my files? Thanks!

#2

Contact WD support, they can help to remote troubleshoot or something first.