I am tearing my hair out after I had to do a clean install of Windows 10 with the connection to my MyCloudEx2 NAS. I have two issues:
While my other network attached devices are listed under ‘Network’ in Explorer, the WDMyCloudEx2 is no, longer visible making it difficult to connect to the NAS after starting the computer - the MyCloudEx2 continues to be listed under ‘Network’ on my other Windows 10 PC.
There are stability problems with my ISP at present requiring a reset of the modem / router after a problem occurs. Each time this happens the NAS maps to a different IP address, as a result my mapped drives no longer work and I have to go through the whole procedure again. Again this is problem does not occur with my other Win 10 PC which seems to be able to switch to the new IP address without a problem.
I have tried setting the MyCloudEx2 to a static address, but after it rebooted I lost all connection to the NAS, despite using the existing IP address, necessitating a soft reset of the MyCloudEx2
I have also tried setting the NAS to a static IP address in the modem, but I must be doing something wrong with the settings as it doesn’t accept the IP, subnet mask or gateway addresses.
I’ve never had this sort of problem before and not sure that is causing it and would appreciate any assistance on how to get the MyCloudEx2 to show under ‘Network’ and how I can ensure that, if the dynamic IP address changes, Windows 10 links to this without me needing to reinitialise the NAS and remap all the drives.