Hi guys,
I bought a 2tb my passport hard disk recently i have a problem with it whenever i try to copy files from my hard disk to computer or from computer to hard disk it ends up like this.
Hello,
Try running a diagnostic on your external drive with Western Digital Data Lifeguard Diagnostics to verify if there is anything wrong with the drive.
smart status fail
Hello,
This drive is about to fail. I recommend that you open a RMA if the drive is still under warranty.
How to get an RMA, (Return Merchandise Authorization) or replace a defective product under warranty
