Guy -- 10/19/16 -- TS

Internal Drives WD Gold
1

Post URL: WD Gold WD4002FYYZ only being detected by controller as SATA II?

Post Text: Hello all, i’m using a ASUS motherboard. recently i bought a WD Gold WD4002FYYZ, but unfortunately it only being detected by controller as SATA II, WD support was contacted, they said the gold series is not for home PC, that’s why it can’t detected SATA III…what a ■■■■■■■■, anyone can help ?

Notes: User is not happy with the support provided

2

Guy
092716-11424974
https://na37.salesforce.com/5000P00000XWBBWQA5?nooverride=1
China

Sent to APAC Team to contact the customer - 10/19

3

Customer is working with APAC Support under the case - 10/20

4

we have notified China team about this for follow up. - Dewi - 10/21