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G tech studio XL EV 24TB CRASH

Hello Rydia,

I tried to contact with EU support, but they basicly told me they hadn’t a clue. Rydia could you get in touch with me? I would be grateful. Thanks!

If I check Runtime events:
Logical drive has been placed offline. Possible dataloss

And system status says:
Physical drive X
Disk Array X
Logical Drive X

Spare drive, controller, power supply Unit, fan, voltage, temperature are all OK

Leds in the raid are blinking RED, and the G logo is also turning RED

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