I have a laptop with USB-C port. The G-SPEED SHUTTLE XL has a Thunderbolt-2 Cable.
So I’m using an “Apple Thunderbolt 3-To-Thunderbolt 2 Adapter” which was previously recommended by G-Tech support team.
The issue is: the drive wont power up.
Every time the computer is restarted or goes to sleep, I have to remove all the connections, and start over again.
The connections are tight, no loose cables, yet the it wont work.
I saw the explanations given on G-TECH site about thunderbolt ports.
But I need a solution. If nothing works, I have to sell this drive. It is that annoying.
Update: Talked to Support. They dont have any answer to connect to USB 3.1 or USB-C based computers. Frustrating