G-speed shuttle xl thunderbolt 3 device not found

[emonuele1]

Searching in the forum i found another thread with the same problem, how did You solved that problem?

Asus Prime Deluxe x299 w/ ThunderboltEx 3 card not working w/ G-Speed Shuttle 32TB

I’m trying to get a 32TB (24TB in raid 5) G Shuttle to function as main storage for Macbook Pro (2017) and a custom PC with an Asus Prime Deluxe x299 motherboard with a Thunderbolt x299 expansion card. I know I have to format in exFat, and that I cannot connect both computers simulatenously. The G-Shuttle works with the Macbook Pro when connected w/ included Thunderbolt 3 cable. However, when plugged into the ThunderboltEx 3 Asus expansion card on the PC, it does not work. I believe it is a p…