I have this issue with my G-raid thunderbolt. It works well connected to the macbook but when I connected it to my new laptop it detects it but the G-raid does not connect.
I choose the option “Always connect” but it shows again not connected, like in the printscreen I uploaded.
I reinstalled the drivers, the thunderbolt drivers for windows and the g-raid drivers, but this did not solve my problem.
In the print screen, the G-raid is connected through a dock but even if I connect it directly to the laptop I have the same problem.
I also cannot see the g-raid in disk management.
Did anyone of you had this problem? Windows recognises the drive but it won’t connect for usage. How could I solve it?