WD Community

G-RAID DEXT DRIVER Issue with JAMF PRO

G-RAID driver will not install/deploy down with JAMF pro without anything specific blocking any sys extensions . Does it requires special setup ? The main issue is with the software side of the house the application just won’t install and prompts to restart but doesn’t fix/clear out of that error

Hi @aamado
Have you checked our knowledge base articles?
(Get Support for Your SSDs and Flash Products | SanDisk)

Have you opened a Support Case?
If not, contact SanDisk Technical Support for assistance.
(Contact Support | SanDisk)

I did but wanted to gather more from community if anyone else has seen? I am mainly seeing this when trying manually or from JAMF PRO policy

Is it fixed now? If not, you might want to contact customer service and file a complaint. After watching some PissedConsumer video interviews, I really started to understand just how important it is to speak up and make sure issues are addressed. It can make a huge difference, and it’s always worth it to push for the service you deserve

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.