G-Drive not recognized

My G-Drive is formatted for both Windows and Mac … but not recognized under Windows …

I too am encountering a similar problem. I had 3 g-drives connected to my Windows10 machine. I move apartments, and now only 1 of the 3 are visible. I have tried using the g-drive format wizard, and it ‘seems’ to process the drive, but then NOTHING. Both of the g-drives remain invisible to my Windows machine. There has to be someone who can recommend a solution. HELP./