I got a swanky new G-Drive 4tb USB 3.0 for Christmas this year only to discover that it wasn’t formatted for NTFS and thus not appearing on My Computer or My Desktop. Simple fix right?? Follow the instructions for formatting to Windows provided and BOOM you’re golden.
Not So Much.
I followed the instructions and the device took all of the 29th to the 31st formatting before stopping and staying in RAW. So that was stressful to say the least and still my primary concern is getting this thing formatted so I can use it on my video projects.
BUT, I just got off the phone with G-Technology support. And to say I was on the phone at all is generous. I contacted the 1-888 number and after selecting G-Drive support (1 option) I was hung up on. I contacted the 1 - 310 number, and after selecting technical support (2 option) the machine said I was incorrect and then hung up on me. I literally just want help formatting my drive!!
Hopefully someone here can help me.