Forgot Password

I have tried in vain to change / update my password , but keep getting the same message ?

Your email has expired. Please return to the login page and start over.

Can anyone help ?

Hello Kennymolly,

If you are using My Cloud mobile app then you can refer the link provided below to troubleshoot the issue.

https://support-en.wd.com/app/answers/detail/a_id/19641