WD Community

How to recover the password and email to login to my cloud

I could not login to my cloud ,suddenly it aske original email address and pass word,i tried with all my email adresses and pass word s,but it does not accept any.Please help me . I am trying to use my my passport wireless,tried with my mac pro and ipad,no luck. Thanks.

Are you talking about logging into MyCloud.com web portal, or logging into the My Cloud Dashboard? You mention having a My Passport Wireless.

Login into my cloud app.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.