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*FIX* - Unable to access MyBookLive UI

Just recently I was trying to access my MBL and noticed the green light constantly flashing. Not sure what it was I searched the web and got a few hints that it might be a full disk issue with the os partition. I was not able to find a straight  forward solution and sending my WBL to WD was not goting to happen. 

My MBL original firmware version: 02.02.02-20

Here’s what I decided to do and I now have a working MBL again!!

*** This will require taking your MBL apart. So do this at your own risk ***

The idea behind this fix is to gain access to the os partition and truncate the files that have grown out of control and give some free space to the OS so it can function properly.

1 - Remove hardrive from case. (you can find a youtube video on this if you are unsure)

2 - Connect the harddrive to a pc running linux or use a  System Rescue CD.

3 - fdisk -l to find the device (for me it appeared as /dev/sdb, for you it could be /dev/sda, etc…)

4 - Enter the following commands in order (I will be using /dev/sdb, you replace with your device from step 3)

mkdir /mnt/sdb1

mkdir /mnt/sdb2

mount -t ext3 /dev/sdb1 /mnt/sdb1

mount -t ext3 /dev/sdb2 /mnt/sdb2

( NOTE: MBL is running raid 1, so we will have to apply this fix for both partitions)

( You can verify the space usage and see it’s 100% full with the following command: df -h )

echo “”>/mnt/sdb1/var/log/rest_api.log

echo “”>/mnt/sdb1/var/log/daemon.log

echo “”>/mnt/sdb1/var/log/apache2/error.log

echo “”>/mnt/sdb2/var/log/rest_api.log

echo “”>/mnt/sdb2/var/log/daemon.log

echo “”>/mnt/sdb2/var/log/apache2/error.log

( You can verify the space usage again and should see free space: df -h )

umount /mnt/sdb1

umount /mnt/sdb2

— — — – 

At this point you can shutdown the pc and remove the hardrive and put it back into the MBL case as it was before. Power up the MBL and connect to your network. It could take up to 10 minutes before you can successfully access the UI, so be patient. Once you have the UI, update the firmware to the latest copy.

That’s it. the whole process took about 30 minutes from start to finish.

Good Luck!

Good info…

But just FYI (And not sure it makes a difference) the filesystem on the MBL is EXT4, not EXT3 – so not sure if that will cause any issues mounting it as EXT3…

The filesystem for the data partition is ext4, but the OS partitions are ext3. 

MyBookLive:~# parted /dev/sda print

Model: ATA WDC WD20EARX-00P (scsi)
Disk /dev/sda: 2000GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt

Number Start           End           Size            File system              Name Flags

3             15.7MB     528MB       513MB       linux-swap(v1)         primary
1             528MB      2576MB     2048MB    ext3                            primary             raid
2             2576MB    4624MB     2048MB    ext3                            primary             raid
4             4624MB    2000GB     1996GB    ext4                            primary

MyBookLive:~#

Partition 1 and 2 are ext3 and those are the ones I was mounting.

Ahh!  You of course are correct.

My error!

This is a FIX!!??!!  Great info, but Western Digital should be embarrassed!!!

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