Firmware Update Broke NAS? No Dashboard, No Reset

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX Series
1

Hi,
my Mycloud does only show a blank page when trying to access the dashboard. I tried to do a hardreset but no success.
Does anyone have a solution?
Btw I think that the hardreset didnt work since the device rebooted pretty fast.

2

Hello itsno6,

I would suggest you to contact WD support for assistance.

Refer the link provided below for contact information.