What can you see if you use a simple file manager, like windows file explorer, or apple finder? Or login to the MyCloud linux operating system via SSH and have a look around /DataVolume to see what’s there.
I never use WD apps or SharePoint when operating locally; I use native file managers and third party backup tools. I don’t have enough faith in the WD apps…
I tried simple file manager and no luck there. Now how do I use MyCloud linux operating system?
https://support.wdc.com/knowledgebase/answer.aspx?ID=14946
Then connect via SSH using something like PuTTY.
I got the putty but I have no clue how to use it though. It ask me to “login as” ?
Did you read the note that appeared when you enabled SSH via the Dashboard? You agreed to accept the SSH user ‘root’ with password ‘welc0me’. Login as root, using that password. Google for basic linux directory navigation and listing commands, if you’re not familiar with linux. (cd and ls, for starters)
No luck here either. I type root for the login and nothing happens. I am not tech savvy with this stuff anyway. I might wait for the next firmware and hope for the best or just switch to another drive brand.
Did you enter the IP address of your MyCloud in the host name field?
Did you enter the password correctly (yes, that really is a zero, not the letter ‘O’)?
Yup. I did everything you mentioned but it (puTTY) just hangs there then times out. I input the “root” as login, then press enter, then I get the prompt to enter the password but it won’t let me enter the “welc0me” password. Instead it just hangs and times out.
I want to thank all of you for your time and help with my WD drive. I did contact WD and a replacement drive is on the way. I am still experiencing random disappearance of my files and that is scary. As this year comes to a close, I choose to look ahead and forget about the past. Once again thank you all and keep up the good work.
How do you access mycloud via file manager?
I can all how to do it…
