Failing My Passport 1TB? Sudden "RAW" partition

[adamcgp]

Hi, I have a My Passport 1TB USB 3.0 drive that is only a little over a year old.  It suddenly failed on me.  The drive started showing up in windows exporer as “RAW”. I used Data Rescue PC 3 to get what really mattered off of the disk thankfully, but after reformatting it as a GPT NTFS drive, I am able to run some tests and it is telling me “Test Failed by read element”.

I would like to get the drive replaced under warranty if possible.  I have attached some images of tests done by hard disk sentinel and the WD Data Lifeguard Diagnostic.

[lluna]

Hi, sorry to read that you are unable to access the drive. As for the information that you are sharing it seems that you might indeed have a damaged drive,  try contacting WD if your drive is within warranty they will be able to replace it for you.