EX4100 Keeps disconnecting from the network - ANNOYING!

[JediNite]

@dangernoodle

Now, several times a week, the device will disconnect from the network. The only way to reconnect it is to reboot it.

@dangernoodle,

There are numerous posts already on this issue with no resolution from WD. Check out these posts…

EX4100 stops communicating and won't power off

My EX4100 (16GB) stops communicating (Shares, Web Browser, SSH, etc.) within 24 hours of a restart. When it does it also will not power down using the power button. The only recourse is to remove power and reboot. Current firmware is v2.11.140. Is anyone else having this problem or know of a solution? This little box is an awfully expensive brick.

EX4100 becomes unresponsive, loses network

I’ve had my EX4100 for a couple months now and I’ve had a persistent issue where it disappears from my network after a few days, does not respond to ping, AND ignores a sustained press to the power button. A hard reset ( removing the power cord and plugging it back in ) reboots it, and after initialization, everything is fine again for a few days. I have replaced both patch cables and my switch as a troubleshooting measure, but logically speaking doubt that a faulty cable would ALSO cause the …

For some reason the EX4100 units periodically stop responding and the only way to get any life back in them is to do a power cycle by pulling the cord out and plugging it back in. I myself have to do the unit I have every 2-3 weeks. Got no idea why this happens and WD are not being forthcoming with a fix.

Cheers,

JediNite