I’m tired of searching for topics and solutions related to widespread known issues with the EX4, only to find multiple topics on the very same issue. Here are the issues I have been having since December when I purchased this device. Please feel free to add your issues ONLY if you see multiple topics related to the very same issue you’re experiencing. I will edit this post to add them so any new user coming to the forum can find their issue quickly instead of having to spend hours searching the forum for the right topic on these known problems. Also, I will add the link to the original or main thread if I can determine which is the correct one since there are so many. If this thread is successful and helpful to other users, I will ask for a sticky.
Remote access is shady regardless of the recently acknowledged service outage. This may be due to WD internal servers or possibly the MyCloud app.
CPU at 100% full time due to Convert or WDMCServer process or other processes.
Cloud Access turns off by itself.