EX4 - Restore Share - RAID 1

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX4
1

Hi,

I have a WD Ex4, We bouhgt an EX4 16TB (4x4TB) hard drive, i configured it to be as RAID 1, once done, we created two shares folder for each volume. we copied the data to it, after a week the shares disappeared and the data was not accessable. is there a way to recover the data? or the shares it self? please help me.

Thanks.

Wassim

2

Hello,

I recommend you contact support directly.

Contact WD

3

Could you please provide the support contact details??

Thanks

4

Hello,

Click on this link:   Contact WD

5

I explained the issue to support. No reply LOL