EX4 not updated for a few years - Dashboard not fully open

Hi My EX4 software has not been upgraded for a few years and now I want to use, the dashboard is no longer black and all the buttons are not showing, I can only access photos and videos and no other files.

I have no idea what to do, I have 2 drives and I’m not sure what raid mode it’s in.

I have all our photos and work stuff on the drives and I do not want to lose everything.

Can someone please help?

Best Regards


Have you tried a reset?