I have a WD 2 TB Passport Ultra USB drive that is not being properly recognized by my Win 10 computer. I used it for several months with Win 7and stored a lot of files on it. I would like to recover.
When it is plugged it into my computer it shows up in File Explorer as drive D: when I click on D: I get the wavy circle icon indicating it is working on it but nothing ever happens. it does not show any folders or files.
Disk Management shows my internal HD Disk 0 with the C: partition and Disk 1 with the D: Partition it is shown to be 1800 GB RAW file system; Healthy; Primary Partition Active
I suspect all my files are gone and the only thing I can do is reformat it as NTFS and reuse the disk. But before proceeding I would appreciate if anyone could suggest some way to see if any files are still there and how to recover them.
