I am trying to recover from system backup of Windows2012R2 essentials on my my DS5100. I did have a complete bare metal backup of UEFI, C drive made from the OS. C drive is WD320GB, and D drive is NAS configured RAID5 disks. I have all the backup, both on OS and data, so it is okay if I lose the data on either drives while recovering.
In order to recover from backup, I inserted the installation USB, launched “repair”, selected the backup from image, then proceeded.
However, I am getting the error message,
“The system image restore failed. Error Details: Windows did not find any disk which it can use for recreating volumes present in backup. Offline disks, cluster shared disks or disks explicitly excluded by user will not be used by Windows. Ensure that disks are online and no disks are excluded by mistake (0x80042414).”
Puzzled by the error, I tried to fresh install the OS from installation USB; when I put the product key, then proceed, the screen shows, “We couldn’t find any drives. To get a storage driver, click Load driver”. No HDD drives are shown where I can install the OS on.
Just to make sure the drives are not dead, when I try to install Linux (CentOS7) on the same setup, the installtion program does recognize all the HDD drives (OS drive C: and data drives D:).
Does anyone have any clue why I am getting the above error (no drives found), and how to proceed with either recovery / or fresh installation? Please advise.
I tried my best to search for this issue in WDC as well as in microsoft community, but could not find the answer.
Thank you very much!