WD site says received August 25th and that it’s being processed. Three months and no turn around?
Who can I contact?
Roll over and go back to sleep, WD is backlogged with a long lineup
I wouldn’t expect this from a major corporation and doesn’t seem to be a supply issue as they seem to be available.
I agree but supply problems affect a lot of operations more widely than most realize
I’m running into the same issue, sent my drive in mid-September, they didn’t mark it as received until mid-October. And it has sat in “Received / Processing” since then 
My “major corporation” slight above was a hope to be noticed. Did it work? Received my replacement recertified drive yesterday.
Finally got my replacement on Dec 10th!
