WD site says received August 25th and that it’s being processed. Three months and no turn around?
Who can I contact?
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Roll over and go back to sleep, WD is backlogged with a long lineup
I wouldn’t expect this from a major corporation and doesn’t seem to be a supply issue as they seem to be available.
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I agree but supply problems affect a lot of operations more widely than most realize
I’m running into the same issue, sent my drive in mid-September, they didn’t mark it as received until mid-October. And it has sat in “Received / Processing” since then 
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My “major corporation” slight above was a hope to be noticed. Did it work? Received my replacement recertified drive yesterday.
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Finally got my replacement on Dec 10th!
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