This is all very new to me so hopefully this isnt a real stupid question but we recently purchased a 20TB EX4 for our business after maxing out an 8TB WD Sentinal. I was able to transfer the data from our sentinal over to the EX4 so that we had all of our information on one drive and it ran well right away. After about a week, one (or possibly multiple) drives would fail and it would do this at least once a week. When they did this all I had to do was reboot the drive and it would rebuild and then run fine for about another week.
Since it wasnt real old we decided to order another one, transfer the data to it and send the “defective” EX4 back for a refund. Now, after about a week of using the new EX4 it is doing the same thing.
Is this common? I have tried searching and havnt found very much informiaton about other people having drive failures this often. If all I have to do is reboot it and it works fine thats not an issue but it concerns me that it fails this often. Our Sentinal never once failed in the 3 years we used it.
Any input would be great. Thanks!