Download folders on WD PR4100

[Antonietta]

Hy. With s.o. 3 i dowloaded folders in zip format on my pc.
Now with s.o 5 i cannot download a folder, only single files.
Can you help me to download a full folder on pc?
Thank you

[Neha_07]

Hi,

Please refer to the following KB article: My Cloud OS 5, My Cloud Home: Manage Files on Web and Mobile App