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Download folders on WD PR4100

Hy. With s.o. 3 i dowloaded folders in zip format on my pc.
Now with s.o 5 i cannot download a folder, only single files.
Can you help me to download a full folder on pc?
Thank you

Hi,

Please refer to the following KB article: My Cloud OS 5, My Cloud Home: Manage Files on Web and Mobile App

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