What has happened to the option to download file folders online? Did I miss a setting on the dashboard?
Using EX4100 OS5, firmware up to date as of 6/8/2021
What has happened to the option to download file folders online? Did I miss a setting on the dashboard?
Using EX4100 OS5, firmware up to date as of 6/8/2021
Downloading entire folders is not currently supported by OS5. See the following WD Support Knowledgebase Article for what isn’t supported.
My Cloud OS 5: Manage Files on Web and Mobile App
https://support-en.wd.com/app/answers/detail/a_id/29969
Important:
Managing content using the My Cloud OS 5 Client apps have the following limitations.
- Copy is not supported
- Moving content between shares is not supported
- Upload and Download of folders is not supported
- There is a 100 file download limitation for the My Cloud OS 5 Web/Mobile App.
For more details, please refer to My Cloud OS 5: WebApp Download Button Unavailable When Selecting More Than 100 Files
is there a time frame to be able download folders? what’s the point of a dual drive raid for business use if i can’t download folders? is there a work around? or another app i can use? even beta?
I have to agree. I was also searching for this function.
As a photographer i wanted the share the whole folder of images and I can’t expect from my client to download each image manually.
Still no workaround ? I updated to OS5 and MyCloud is now useless without folder download …
Edit: WD should realize this makes the entire concept of file sharing for media professionals pointless yeah? Now I have to go and upload 1.12 TB to Dropbox so I can send it to a client.
Don’t shoot the messenger who is just an end user like yourself. Blame WD themselves for this lapse in what should be a basic remote access feature for a “cloud” product.
Ah lol, not wrong. Blaming WD was indeed my goal.