Delete SmartWare Backup - Start New SmartWare Backup (No Drive Erase)

WD Software & Mobile Apps WD Software
1

     I have a WD MyBook Essential 2TB external hard drive. I use WD SmartWare to backup files from my primary desktop machine (running Windows 7) and I also store other files on the external drive separate from the SmartWare backup files.

     I want to delete the existing SmartWare backup (files) and start a new SmartWare backup of my desktop machine. I do not, however, want to erase or reformat the entire MyBook Essential external hard drive.

     I’ve read one can simply delete the Smartware.swstor folder to accomplish this. To clarify this further……

     Do I delete the entire Smartware.swstor folder using Windows Explorer or do I leave the Smartware.swstor folder and delete the sub-folders and contents contained therein? When doing this should I temporarily disable the backup within SmartWare?

     If I delete the entire Smartware.swstor folder (and its contents) within Windows Explorer will the SmartWare software then create a new Smartware.swstor folder and commence backing up files pursuant to the previously established backup plan automatically? (Or if advised to temporarily disable the backup when I re-enable the backup within SmartWare)?

     I appreciate your time and expertise….

2

Hello and welcome to the community,

You may delete the “WDSmartware.Swstor” folder and WD Smartware will create the folder again once you start the new backup.

1 Like
3

Thanks…I appreciate your time and assistance.

4

When I try to delete the WD Smartware.swstor folder it tells me I need administrative rights. I went and changed the rights but am still being blocked for the same reason.

5

It specifically says You’ll need to provide administrator permission to delete this folder