Degraded storage alert bug

I noticed a red light under one of my 8 year old EX4100 dives last week. I did not receive an email alert about degraded storage.

I shut down the NAS and ordered a replacement drive.

Today I replaced the drive and powered on the NAS. It is currently rebuilding the Raid 5 volume.

What I am annoyed about and think needs fixing is that I only received the email alert about degraded storage after powering the NAS back on.

This should have been sent when the drive first failed. It was just lucky that I noticed it.

I did get an email alert that the RAID rebuilt successfully.

There seems to be an issue with the notification settings or firmware of your EX4100 NAS, as the email alert about degraded storage was only sent after you powered the NAS back on. To ensure timely alerts in the future, check that your email notification settings are correctly configured and that notifications for critical events are enabled. Make sure your NAS firmware is up-to-date, as updates often fix bugs and improve performance. Testing the email alert system can help confirm it’s functioning properly. Reviewing the event logs might provide insights into why the initial alert wasn’t sent. Ensure there are no network issues hindering the NAS’s ability to send emails, and check with your email provider to confirm notifications aren’t being blocked or marked as spam. If the problem persists after these steps, contact the manufacturer’s support team for further assistance.

NAS Firmware is up to date and alerts are set for critical and warning.

I get instant notification if I remove one of the Ethernet cables (link aggregated) or press the test alert button.

There is nothing illuminating in the system log.

I just did not get the degraded storage alert until after I turned the NAS back on. This is a bug.

And it has happened again. This is a bug.

Alert settings:

Test email received:

Nothing received for this:

Oh look as soon as I replace the drive and the array starts to rebuild:

This alert is far too late. I know the array is degraded now I just replaced the drive. The alert should have been sent when the disk error was detected.

It was not.

This is a bug.

Where do I report it?