did you get the 3Tb recovered? i have a problem with mine as well. let me share this WD horror story.
my 3Tb Live Duo was working fine till one day....nothing. the unit would not boot up correctly. blue light going to green, it remained on yellowish.
i called WD and we went through some reset procedures, etc. still nothing. eventually they told me the controller board (no the hard drives) was bad and they would send me out a new unit.. so i asked, oh, so i will put my old drives into a new unit? they said no, i couild not do that because if i did, the new unit would reformat (raid mirrored) the drives. so i then asked, well, since the drives appear to be ok, how do i get the data off of them. they then said, oh, i have to use the services of a data recovery house. WHAT??????
talk about a BAD BAD design. their box should know the difference between already formatted drives and brand new ones. but let us follow the bouncing ball.... so i ask them.. so, i purchase the unit because it has mirrored back up, protecting me from a hard drive loss but if the problem is in the controller i'm screwed?? ya, that is pretty much how it is. gee, i bet that little detail isn't in the fine print.
that said, i guess i'll try one of the software packages to try to recover the data. i DO have 2 drives....
oh, i got a quote from a data recovery house...one RECOMMENDED by WD.... sitting down? somewhere between $200 and $1000 for my unit. **bleep**??
so i guess i need a backup drive to back up the backup drive because THEIR controller went bad.
sorry WD, that is the last product i purchase from you.