Brand new WD My Cloud EX4100, but having trouble making it work with Windows 10. I can’t get the recycle bin feature to work at all, but think this is just a result of not being able to see the device under “Network.”
Here all the specifications I can think of as being relevant:
My Cloud Firmware version: 2.30.172
Windows 10 Home version: 10.0.16299
As described by the original poster on this thread, I do not see the NAS in the “Network” view. I can connect by typing the host name or the IP. In Windows File Explorer, the NAS shows up as a “Storage” device, but that’s all. In the dashboard, I set it to SMB2 from SMB3 because some people said that helps. After restarting my computer, the SMB change took effect, but did not change the behavior, and I still could not see the NAS. (I also tried SMB1, but it seems Windows 10 doesn’t allow that any more, giving me an error message: “Restoring Network Connections: An error occurred while reconnecting U: to \wdmycloudex4100\public Microsoft Windows Network: You can’t connect to the file share because it’s not secure. This share requires the obsolete SMB1 protocol, which is unsafe and could expose your system to attack. Your system requires SMB2 or higher. For more info. on resolving this issue, see: https://go.microsoft.com/fwlink/?linkid=852747. This connection has not been restored.”)
Any ideas, including pointing me to other resources or other posts, are much appreciated as this renders the NAS much less effective.
I’ve messed around some more and noticed that I was seeing slightly different settings in the Windows Control Panel for these various network settings. What I learned was that the laptop where things actually work is Windows 10 Home build 15063. The computers where things don’t work is build 16299. So, seems things got broken by the new Windows build.
As always, any ideas on this are much appreciated!