I purchase WD my cloud home and I have tried several time to install WD Discovery on my laptop surface Pro 7 operate with windows 10 64 bit without success, but when I install it on other device operating with windows 7 it is working fine. Also, It working fine with Mac.
Unfortunately WD considers some of these errors OS system related and will not generally support how to fix user’s OS or internet connection, but they do suggest the following as well as doing a system file check.
3rd Party Security Software
Check your local computer’s Anti Virus, Internet Security, Malware and or End Point Protection software to ensure WD Discovery and WD Software is allowed and not blocked. For assistance, pleased contact the software vendor or refer to their technical user manual or disable the software to allow the installation to complete. Western Digital does not provide configuration or technical support for 3rd party software.
The WD discovery been successfully installed by administrator user and it work fine under that user.
However, due the limited option under my user name, I am not able to log in to the WD home cloud by using the WD discovery while I am able to connect by using the web application.