Unfortunately WD considers some of these errors OS system related and will not generally support how to fix user’s OS or internet connection, but they do suggest the following as well as doing a system file check.
3rd Party Security Software
Check your local computer’s Anti Virus, Internet Security, Malware and or End Point Protection software to ensure WD Discovery and WD Software is allowed and not blocked. For assistance, pleased contact the software vendor or refer to their technical user manual or disable the software to allow the installation to complete.
Western Digital does not provide configuration or technical support for 3rd party software.
AVG Anti-Virus can be put into “passive mode” to allow the installation of WD Discovery.
For assistance, please refer to AVG Support Article: How to use Passive Mode
Comptuer and Router Firewalls
Temporarily disable or lower the settings on Comptuer and Internet Router firewalls for testing purposes.