I’ve tried on many occasions to install the WD Discovery onto my Surface Pro device and every time comes up with an error. can anyone help please
Try to look into this thread. One user managed to install WD Discovery on the Surface Pro after some difficulties, assuming you have the My Cloud Home unit which is different from the My Cloud.
A lack of specific errors and description will not allow too many replies. Generally, you could try to look into this:
CAUSE:
WD Discovery will not install on a 32-bit system. Please ensure to install on a 64-bit system.
Windows 10 S mode edition is installed on the computer.
The computer is using an ARM based CPU.
WD Discovery installation has become corrupted or a previous uninstall did not fully complete.
Anti-Virus, Internet Security, Malware and End Point Protection software may bloc…
https://support-en.wd.com/app/answers/detail/a_id/7758