Can't choose the backup tab in WD SmartWare

WD Legacy Products My Book Live
1

The manual only says “click on the backup tab” to setup the backup. But that tab is “grey”. I can’t click on it?? Is there some parameter I missed??

(This is NOT an easy product to use, have already made an factory reset with help from thos forum)

Can someone please help??

2

Hi, check on the Home tab first if you can click on the my book live icon first, that should make the backup tab accessible. 

1 Like
3

Thank you! So simple, yet so difficult to find out!

4

I have a similar problem but my Live Book doesn’t show up under the HOME tab. Just the computer I am working on at the time. I can access the MLB on the network, open files on it, etc…but cannot BACKUP.

Thanks for your help.

5

what happens when you type http://mybooklive/UI into your browser?  what about putting in the IP directly?

 if you don’t get the dashboard using the name URL, you have a DNS issue and that could be why smartware doesn’t see it either.

6

When I enter type http://mybooklive/UI into the browser I get the sign in page asking for my password. I can open and work with the MBL but cannot get the BACKUP tab to work. The only thing showing is the computer. The MLB doesn’t show up.