My book live appears as a generic device sometimes, when connected directly to pc. When connected to the router it does not appear at all. I have not had this drive connected for at least a year. Can anyone help?
Hi @matt4,
We regret to inform you that WD My Book Live End of Support Notice!
WD My Book Live has reached its end of support life cycle
Please refer to the article for more information: How to Access My Book Live When Connected Directly to a Computer: How to Access My Book Live When Connected Directly to a Computer
Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:
https://kb.sandisk.com/app/ask
