My book live not showing in win 10

I am trying to access a my book live over our LAN it shows up under storage but directs me to the web site admin

Hello, Dereknoe

Well, if you are able to see the drive under storage then try to map the drive directly.

If the issue persists, then you should try contacting WD’s Technical Support about this for live assistance and troubleshooting

To Contact WD for Technical Support

http://support.wdc.com/support/case.aspx?lang=en

The link below will allow you to call support