Cannot connect to server

I have just gone on my pc to send some more music files to my My Cloud Home through plex and I get the message"The server cannot be reached.Please verify connectivity and try again" well im connected to the internet as I can surf the net no problem. Any ideas on why this is happening as its driving me mad.

Hi Millertaff,

You can try the below mentioned steps to resolve the issue.

  • Open a web broswer to
  • Sign In your My Cloud Home account
  • Click Services
  • Click on Plex
  • Click Disable
  • Click Disable Service at the popup
  • Reboot the MCH
  • Configure Plex