Cannot connect to my cloud

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

Hello

I have bought My Cloud 4Tb. I use the updated software to use my new My Cloud, and it can see it in my net…but cannot connect to it…

I am using Mac OSX Yosemite 10.10.3…and i am about to give the My Cloud back to the store. I need help

mycloud.jpg

2

Hello, welcome to the WD community.

Are you trying to access the drive locally or remotely?