Bennor
April 7, 2019, 1:47am
10
What specific My Cloud device do you have? The My Cloud Home is a completely separate device with different features/options than the My Cloud line. If you have a My Cloud Home, see the subforum for your My Cloud Home model.
https://community.wd.com/c/home-cloud-storage
One thing to check when using Microsoft Windows. Ensure SMB1.0 is enabled. Microsoft disabled that option in recent Windows updates and in new Windows installs.
Find detailed answers to your support questions for your Western Digital, SanDisk, WD_BLACK, or WD storage product.
Other things to check in Windows.
Here is what I just found with a Google search and it worked for me.
Open the Control Panel select Programs and Features then open Turn Windows features on or off
then make sure the following box is checked, SMB 1.0/CIFS File Sharing Support, your computer will have to reboot for it to take affect. See images below, click on, tap or activate images to enlarge them.
[WDMyCloudShowMConNetwork]
End results, my My Cloud is back. See images below.
[WDMyCloudShowONNetwork]
[image]
WD My Cloud User Manual !
