So I had some connectivily problems over the last few days. I restarted the NAS and that seemed to help. But when I opened up the control panel, I saw an error that said drive B failed a few days back. (Running RAID 1.) Okay, so I tried to run the drive daignostics. Even the quick test would time out most of the time. But both drives did pass a few times. The long test always seemed to hang. And the control panel was dreadfully slow. Now the NAS gets stuck on bootup, yellow light never goes off. So I found this post: http://community.wd.com/t5/My-Book-Live-Duo/GUIDE-Debrick-a-MyBookLive-DUO/td-p/544860 I used the Disk Internals Linux Reader to get my data off the NAS after connecting it to an external dock. What I realize now is that most of the directories that I recovered are empty. And the data that is actually there is mostly corrupt. A few files work, but the vast majority are corrupt. So then I used the R-Linux program that was mentioned in the de-bricking guide. It’s showing that both drives have sectors that are bad. Sorry I don’t recall the exact messages I got, but in general it’s saying both drives have problems. What is the most likely scenario here - both drives going bad at the same time, or the NAS box itself going bad? I will try swapping the drives and using the reset button before going through all the steps in the guide. But how much faith can I have in the unit now? Not a rhetorical question - if the de-bricking guide gets me up and running, will the unit be “as new”?