WD Community

Bloated battery

mike27oct wrote:

Apparently you still have it powered.  Haven’t you heard of the many lithium batteries that have exploded and caught fire?  Turn it completely off and un-powered if it still is. Worry about the warranty later.

Except it will not turn off, so I left it running until the battery died. Failed LiPo batteries are more dangerous when fully charged.

They still burst… eventually… but hopefully it will not catch fire while being shipped for RMA.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.