I thought I downloaded the software I needed to do a continuous backup to my Passport Ultra. Apparently not. All I got was WD Quick View, and it won’t open. Could you please tell me what specific software package I need to download to be able to specify what files to backup and on what schedule (I want it to be continuous: as I make changes to a file on my computer, it should automatically make those same changes on the external hard drive).
Hello, I can help you to find the backup software that you can use with your drive, however I will need the drive model number.
All I have is that it’s a /My Passport Ultra /and the product number is
WDBGPUOO10BBK-05. Is that sufficient?
/Lee
/
Hi, that was enough, you can either download the WD Backup or the WD Smartware to backup your computer.
You can find them in the link below, once you get there click on the Download tab.
Perfect! Thanks very much.
/Lee/
