Just installed a WD network drive (MyBookLive) and installed Smartware. It told me there was an upgrade available so I upgraded from 1.5.?.? to 1.6.4, but now the Backup and Retrieve tabs are grayed out. I did successfully do one backup from the 1.5.?.? version of Smartware, but now I cannot access it or check to see if the continious backups are active. I have also upgraded the firmware on the network drive and have restarted the PC. I all else fails I can always uninstall Smartware and reinstall the older version, but I would like to keep it up to date. What do I need to do to upgrade SmartWare?
Hi, from the home tab press the my book live icon, that should make that backup and retrieve tabs accessible again.
