Attach a Supported WD Drive


#1

Please i need support as i am already connect my WD drive and it shown in my Computer but when i open WD seurity i got message Attach a Supported WD drive.


#2

from your photo i can see Elements (Z:) which is not supported by WD Security

without knowing what Local Disk (F:) is, (you haven’t told us) … it’s not supported either.


#3

I don’t see that model is not supported
WD Elements Portable


#4

It’s not supported by WD Security because that model doesn’t employ hardware encryption.

https://www.wd.com/content/dam/wdc/website/downloadable_assets/eng/product_overview/4178-705765.pdf


#5

How can I create password in that drive then :frowning:


#6

Because the drive does not do encryption, you cannot put a password on it. I’m not sure what else to say to make it clearer.

If you need to encrypt the data that’s on the drive, then you’ll need to use a third party tool.